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Companies and financial institutions are employing operational information systems in an efficient way. While they have consolidated a strong level of knowledge in management information systems, there is still a lack of knowledge on the right way to apply customer relationship management (CRM) systems under a business perspective. Meer
Intelligent paradigms are increasingly finding their ways in the design and development of decision support systems. This book presents a sample of recent research results from key researchers. Meer
Complex high-technology devices are in growing use in industry, service sectors, and everyday life. Their reliability and maintenance is of utmost importance in view of their cost and critical functions. Meer
Thecontinuousandincreasinginterestconcerningvectoroptimizationperc- tible in the research community, where contributions dealing with the theory of duality abound lately, constitutes the main motivation that led to writing this book. Meer
The first book to provide an integrative presentation of the issues, challenges and success of designing, building and using agent applications. The chapters presented are written by internationally leading authorities in the field, with a general audience in mind. Meer
Die Liberalisierung der Energiemärkte schreitet weiter voran. Ohne den Einsatz von Informations- und Kommunikationstechniken (IKT) lassen sich die damit verbundenen Herausforderungen nicht meistern. Meer
Database technology and entity-relationship (ER) modeling have meanwhile reached the level of an established technology. This book presents the achievements of research in this field in a comprehensive survey. Meer
Cognition-driven decision support system (DSS) has been recognized as a paradigm in the research and development of business intelligence (BI). Cognitive decision support aims to help managers in their decision making from human cognitive aspects, such as thinking, sensing, understanding and predicting, and fully reuse their experience. Meer
This important edited volume is the first such book ever published on fuzzy cognitive maps (FCMs). Professor Michael Glykas has done an exceptional job in bringing together and editing its seventeen chapters. Meer
The purpose of this book is to provide readers with an introduction to the very active field of integer programming and network models. The idea is to cover the main parts of the field without being too detailed or too technical. Meer
The IEEE International Conference on Intelligence and Security Informatics (ISI) and Pacific Asia Workshop on Intelligence and Security Informatics (PAISI) conference series (http://www. Meer
Support for addressing the on-going global changes needs solutions for new scientific problems which in turn require new concepts and tools. A key issue concerns a vast variety of irreducible uncertainties, including extreme events of high multidimensional consequences, e. Meer
The BPM (Business Process Management) Conference series has the ambition to be the premier forum for researchersin the area of process-awareinformation systems. Meer
Scheduling, planning and packing are ubiquitous problems that can be found in a wide range of real-world settings. These problems transpire in a large variety of forms, and have enormous socio-economic impact. Meer
This volume represents the refereed proceedings of the Eighth International C- ference on Monte Carlo and Quasi-Monte Carlo Methods in Scienti c Computing, which was held at the University of Montréal, from 6–11 July, 2008. Meer
Informationsmanagement besteht darin, den im Hinblick auf das Unternehmensziel bestmöglichen Einsatz der Ressource Information zu gewährleisten. Der Autor geht von der zentralen Einsicht aus, dass Informations- und Kommunikationstechniken nicht nur Rationalisierungsmöglichkeiten eröffnen, sondern vor allem Gestaltungsmöglichkeiten und Chancen für neue Geschäftsmodelle. Meer
Nowadays, Web applications are almost omnipresent. The Web has become a platform not only for information delivery, but also for eCommerce systems, social networks, mobile services, and distributed learning environments. Meer
This book constitutes the refereed proceedings of the 8th International Conference on Integration of AI and OR Techniques in Constraint Programming for Combinatorial Optimization Problems, CPAIOR 2011, held in Berlin, Germany, in May 2011. Meer
This book constitutes the refereed proceedings of the 12th IFIP WG 5.5 Working Conference on Virtual Enterprises, PRO-VE 2011, held in Sao Paulo, Brazil, in October 2011. Meer
Most textbooks on modern heuristics provide the reader with detailed descriptions of the functionality of single examples like genetic algorithms, genetic programming, tabu search, simulated annealing, and others, but fail to teach the underlying concepts behind these different approaches. Meer
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