The Theory of Culture-Specific Total Quality Management

Quality Management in Chinese Regions

Gebonden Engels 2002 9780333995532
Verwachte levertijd ongeveer 9 werkdagen

Samenvatting

This volume is the first to show the influence that culture has on the success of TQM, and uses the case of Chinese companies operating in mainland China, Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has been previously acknowledged. This book will be compelling reading for students, researchers and professionals concerned with cultural diversity and alternative approaches to TQM.

Specificaties

ISBN13:9780333995532
Taal:Engels
Bindwijze:gebonden
Uitgever:Palgrave Macmillan UK

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Inhoudsopgave

Introduction Quality and TQM Values, Culture, Chinese Cultural Values The Theory of Culture-Specific TQM Research Methodology Data Analysis and Results Case Studies Summary & Conclusion

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        The Theory of Culture-Specific Total Quality Management